Crisis & Mental Health Resources

Crisis Resources

Nationwide & Identity Specific

Suicide & Crisis Lifeline: Call or Text 988

Blackline: (800) 604-5841

Crisis Text Line: Text HOME or HOLA to 741741

Desi LGBTQ Helpline for South Asians: (908) 367-3374

LGBT National Help Center: (888) 843-4564

StrongHearts Native Helpline: (844) 762-8483

TeenLine: Text Teen to 839863

Trans Lifeline: (877) 565-8860

TrevorProject

  • Phoneline: (866) 488-7386

  • Textline: Text “start” to 678678

Youthline: (877) 968-8491

Veterans Crisis Line: Dial 911, press 1 or text 838255

Warm Lines vs. Crisis Lines: What You Should Know Before You Call

When you're struggling, knowing what kind of support you're reaching for matters — especially if you're someone who has reason to be cautious about who shows up when you ask for help.

What Is A Warm Line?
A warm line is a peer support line — meaning the people who answer have their own lived experience with mental health challenges, emotional distress, or marginalization. Warm lines are not emergency services. They are not designed to assess, diagnose, or intervene. They exist to offer connection, not correction.

You can call a warm line when you're:

  • Feeling overwhelmed, anxious, or isolated — but not in immediate danger

  • Needing to talk to someone who gets it, without fear of consequences

  • Looking for peer support outside of clinical spaces

  • Just having a hard night

Warm lines operate from a peer-to-peer ethic: the person on the other end isn't there to evaluate your risk or make decisions about your care. They're there to be present with you.

Confidential. Non-clinical. Peer-led.

What Is A Crisis Line?
A crisis line is a clinical or quasi-clinical service staffed by trained counselors or volunteers who are equipped to respond to acute mental health emergencies. Crisis lines follow mandatory reporting protocols and risk-assessment frameworks — which means they may involve third parties without your consent, including emergency services.

This includes the possibility of police involvement.

If a crisis line counselor determines that you are at imminent risk of harm to yourself or others, they are trained — and in some cases legally required — to initiate a welfare check or emergency dispatch. For many people in our communities — including Black, Indigenous, and people of color; unhoused people; people with histories of incarceration; undocumented people; and trans and nonbinary people — a police response does not equal safety. It can mean re-traumatization, medical institutionalization, or worse.

This is not a reason to never call a crisis line. It is a reason to know what you're calling before you call it, so you can make an informed choice about your own care.




Oregon State: County-Specific Crisis Lines

  • Baker County: (541) 519-7126

  • Benton County: (888) 232-7192

  • Clackamas County: (503) 655-8585 or (888) 414-1553

  • Clatsop County: (503) 325-5724

  • Columbia County: (503) 782-4499

  • Confederated Tribes of Warm Springs: (541) 553-1161

  • Coos County: (541) 266-6800

  • Crook County: (541) 266-6800 or (888) 543-5763

  • Curry County: (877) 408-8941

  • Deschutes County: (541) 322-7500 (x 9) or (800) 875-7364

  • Douglas County: (541) 440-3532 or (800) 866-9780

  • Gilliam County: 911 (ask dispatch to talk to the on-call crisis worker)

  • Grant County: 911 (ask dispatch to talk to the on-call crisis worker)

  • Harney County: (800) 273-8255 or Español (888) 628-9454

  • Hood River County: (800) 877-9147

  • Jackson County: (541) 774-8201 or 988

  • Jefferson County: (541) 475-6575 or 988

  • Josephine County: (541) 474-5360

  • Klamath County: (541) 883-1030

  • Lake County: (541) 947-6021

  • Lane County: (541) 682-1001

  • Lincoln County: (866) 266-0288

  • Linn County: (541) 967-3866 (press 1) or (800) 304-7468

  • Malheur County: (541) 889-9167

  • Marion County: (503) 576-4673 or (503) 585-4949

  • Morrow County: (541) 276-6207, (866) 343-4473, or 911 (ask dispatch to talk to on-call crisis worker)

  • Multnomah County: (503) 988-4888

  • Polk County: (503) 623-9289, (503) 581-5535, or (800) 560-5535

  • Sherman County: (888) 877-9147

  • Tillamook County: (503) 842-8201 or (800) 962-2851

  • Umatilla County: (541) 276-6207 or (866) 343-4473

  • Union County: (541) 962-8800, option 6

  • Wallowa County: (541) 398-1175

  • Wasco County: (541) 296-5452 or (888) 877-9147

  • Washington County: (503) 291-9111

  • Wheeler County: 911

  • Yamhill: (844) 842-8200

Washington State: County-Specific Crisis Lines

  • Adams County: (877) 266-1818

  • Asotin County: (888) 544-9986

  • Benton County: (888) 544-9986

  • Chelan County: (800) 852-2923

  • Clallam County: (888) 910-0416

  • Clark County: (800) 852-2923

  • Columbia County: (888) 544-9986

  • Cowlitz County: (800) 803-8833

  • Douglas County: (800) 852-2923

  • Ferry County: (877) 266-1818

  • Franklin County: (888) 544-9986

  • Garfield County: (888) 544-9986

  • Grant County: (800) 852-2923

  • Grays Harbor County: (800) 803-8833

  • Island County: (800) 584-3578

  • Jefferson County: (888) 910-0416

  • King County: (866) 427-4747

  • Kitsap County: (888) 910-0416

  • Kittitas County: (888) 544-9986

  • Klickitat County: (800) 852-2923

  • Lewis County: (800) 803-8833

  • Lincoln County: (877) 266-1818

  • Mason County: (800) 270-0041

  • Okanogan County: (800) 852-2923

  • Pacific County: (800) 803-8833

  • Pend Oreille County: (877) 266-1818

  • Pierce County: (800) 576-7764

  • San Juan County: (800) 584-3578

  • Skagit County: (800) 584-3578

  • Skamania County: (800) 626-8137

  • Snohomish County: (800) 584-3578

  • Spokane County: (877) 266-1818

  • Stevens County: (877) 266-1818

  • Thurston County: (800) 270-0041

  • Wahkiakum County: (800) 803-8833

  • Walla Walla County: (888) 544-9986

  • Whatcom County: (800) 584-3578

  • Whitman County: (888) 544-9986

  • Yakima County: (888) 544-9986

A Liberation Frame: Informed Consent Applies to Crisis Support Too

Decolonial, healing justice practice asks us to recognize that systems marketed as "help" have not historically been safe or neutral for everyone. The framing that calling emergency services is always the right answer — or the only answer — is rooted in a medical model that centers risk management over relationship, and that has often harmed the communities it claimed to serve.

Knowing the difference between a warm line and a crisis line is a form of bodily autonomy. It means you get to choose, as much as possible, what kind of support enters your life and on whose terms.

You deserve to know:

  • Who is on the other end of the line

  • What they are trained and authorized to do

  • What could happen as a result of your call

That's not discouraging you from reaching out. That's trusting you to make decisions about your own care with full information — which is exactly what you deserve.